FAQ
Have questions? We’ve got answers. Below are some of the most common things our clients ask about our services, process, and what to expect when working with us. If you don’t see what you’re looking for, feel free to reach out—we’re always happy to help.
We provide a wide range of video and photography services, including but not limited to:
Event Coverage (photo + video)
Corporate & Brand Videos
Testimonials & Interviews
Timelapse
Podcasts (Video & Audio)
Drone Footage
360° Virtual Tours
Portrait & Headshot Photography
Car Photography
Social Media Content
A brand story video is a short film that showcases your business’s mission, vision, values, and personality through powerful visuals and authentic storytelling. It’s perfect for websites, social media, and marketing campaigns.
Yes! We offer full podcast production, including multi-camera video setups, high-quality audio, and post-production editing. Whether you’re just starting or looking to level up your existing podcast, we’ve got you covered.
We guide your clients or team members through a relaxed on-camera interview process, ensuring natural, authentic testimonials. We handle everything from lighting and sound to editing and delivery.
Yes, we’re fully licensed and equipped to provide cinematic drone footage and aerial photography—perfect for events, real estate, and dynamic brand visuals.
A 360° walkthrough is an interactive experience that allows viewers to explore a space online. Ideal for real estate, venues, showrooms, and educational environments.
Absolutely. We regularly bundle services like event coverage, photography, testimonials, and drone footage into one cohesive package. Let us know what you’re after, and we’ll build a solution tailored to your project.
Pricing depends on the scope, duration, and deliverables of each project. We offer competitive rates and flexible packages—get in touch for a custom quote.
Yes, we work with several clients on a recurring basis to produce consistent, branded content for social media, websites, and campaigns. Ask us about retainer options.
Photography: typically 3–5 business days
Video: typically 1–2 weeks
Timelapse, 360, or podcast editing may vary depending on complexity, but we always communicate clear timelines from the start.
We’ve worked across a wide range of industries, including corporate, hospitality, real estate, automotive, education, retail, and creative arts. Whether you’re a startup, a well-established business, or a solo entrepreneur, we tailor our approach to your industry’s unique needs.
Yes! Many clients come to us with just a rough concept—or even just a goal—and we help develop the idea, write the script, and structure the shoot. You don’t need to have it all figured out—we’ll guide you through it.
Post-production includes editing, sound design, colour grading, titles/graphics, and music licensing (if needed). For some projects, we can also provide closed captions, motion graphics, and animated elements.
Yes, we can add subtitles, captions, and translated versions to your video if you’re targeting multilingual audiences or want to increase accessibility and engagement.
In most cases, we’ll handle any required drone permits or airspace clearances. We are CASA-registered and follow all legal and safety requirements for commercial drone operations.
Timelapse compresses hours, days, weeks, or even months into just a few seconds or minutes—great for capturing construction, events, or environmental changes. It’s a visually compelling way to show progress, transformation, or movement over time.
We provide you with a web-ready link or an embeddable player that can be added to your website or shared directly with clients. It’s fully interactive and works seamlessly across both desktop and mobile devices.
We can also publish your 360° walkthrough directly to Google Street View, allowing clients to explore your interior space right from Google Maps. This is ideal for businesses like showrooms, retail spaces, venues, and real estate listings looking to boost visibility and engagement online.
Yes. We encourage clients to share reference videos, mood boards, or brand guidelines. Whether you want cinematic, documentary, upbeat social-style content, or something minimal and clean—we’ll match the tone you’re after.
We always plan ahead with contingencies in place. If weather or an unavoidable issue affects the shoot day, we’ll reschedule with you as soon as possible—at no extra charge in most cases
Yes! We often collaborate with creative agencies, marketing teams, and freelancers to support larger campaigns or fill specific roles like cinematography, editing, or content creation.
Once final payment is made, you’ll receive full rights to use the content as outlined in the agreement. If there are any licensing restrictions (e.g., music or talent), we’ll clearly explain those upfront.